Get in touch
Reach us anytime — we pick up.
If you're calling about a homicide, suicide, unattended death, crime scene, or biohazard emergency — a member of our team answers every hour of every day, no exception. For all other services including hoarding, odor remediation, and general inquiries, leave a message and we'll call you back during business hours.
A team member is answering now — emergencies, 24/7
Who calls us
Whatever you're calling about, we've heard it.
Families in crisis
Answered live — 24/7
If something has just happened, please call now. You don't need to know what to say. Tell us what happened, where, and when — we'll handle the rest.
Insurance adjusters & planners
Direct billing
We bill homeowner and commercial policies directly. Call to request documentation, or to agree scope of work with one of our project leads.
Property managers & landlords
Written certification
Discreet, fully-insured remediation for residential and commercial properties. We coordinate access with you and provide written certification of completion.
Or send a message
Prefer to write it down? We'll call you back.
For non-urgent inquiries, scoping a project, or billing questions. If something has just happened, please call.
You can also email contact@novelbiorecovery.com — useful if you need to send photographs or paperwork.
Something just happened? Call (866) 370‑1757 — emergencies answered every hour of every day.
Step 1 of 2
Or call nowWhat do you need help with?
Pick the closest match. We'll work it out from there.
When the form feels too slow.
Phone's faster. For emergencies, a member of our team answers — every hour of every day.
Call (866) 370‑1757